Cancellation Policy and Procedure:
You can cancel your membership at any time. The cancellation process is simple and can be completed by logging into your account MEMBER LOGIN or by contacting our YMCA either by email, in-person, or by phone, etc.
Please allow 10-14 Days prior to your draft date to make any changes/cancellations to your membership status. No additional fees will apply to cancellations.
Access Your Member Online Account: MEMBER LOGIN
To Cancel by Email: ashley@tuscymca.org
To Call the Y during normal business hours: Member Service Center at 330-364-5511
Or Stop by the Member Service Center during normal business hours
Hours of Operation
Mon-Thur 5:00 AM - 9:00 PM
Fridays 5:00 AM - 7:00 PM
Sat 6:00 AM - 4:00 PM
Closed Sundays
Note: There are third-party companies that falsely claim they can manage changes to your Y membership for a fee. These companies are not affiliated with the Y and often mislead individuals for profit. You never have to pay to change or cancel your membership. If you have questions, please contact ashley@tuscymca.org or call 330-364-5511 Ext. 308.